IT Services for Healthcare Companies
Technology drives many essential operations in the healthcare industry, enabling organizations to improve data accuracy, operational efficiency and quality of patient care.
As new technology continues to revolutionize healthcare processes, organizations need to focus on their IT network to optimize productivity, security and compliance. Prelude Services offers professional healthcare IT support to empower your organization to realize the benefits of a robust and responsive IT program.
The Importance of IT Services for the Healthcare Industry
As your healthcare organization explores emerging technologies, IT services can empower you to maximize your investments, improve operations, expand your capabilities and ensure patient satisfaction.
IT support for healthcare organizations can:
- Enhance patient care: Investing in professional IT services enables your staff to focus more on providing quality care.
- Create smoother operations: IT experts can handle all your technology needs, enabling your organization to collaborate and work efficiently.
- Ensure compliance: Aligning with laws and policies is a priority within the healthcare industry. Robust IT services help ensure your facility is compliant with ever-changing regulations.
- Enable quick recoveries: Whether your organization experiences a physical event or a cyber attack that disrupts operations, IT services can help ensure a fast recovery to protect your investments, data and property.
- Increase accuracy: Comprehensive IT services can improve data collection and storage, resulting in greater accuracy and collaboration across departments.
- Reduce costs: Professional IT services can save your organization money by ensuring your facilities operate as efficiently as possible.
- Improve security: You can maintain the safety and security of patient data and your property when you allow healthcare cybersecurity experts to manage your risks.
Our Healthcare IT Services
Prelude offers a variety of IT services to support healthcare providers across the country. Whether you need full or partial services, rely on our IT professionals to deliver expert solutions.
Managed Service Provider
Prelude offers managed IT services for healthcare companies, handling all your technology needs, from installations and maintenance to support and security. We can manage a select few of your IT operations or perform fully managed services to meet your needs. Our team will work alongside you as your trustworthy partner to help reduce risks so you can focus more on business strategy.
Cybersecurity
Comprehensive cybersecurity is critical to your healthcare organization to protect patient data, intellectual property and IT investments. We offer a variety of cybersecurity protection services to strengthen your defenses and empower your people to mitigate risks. Prelude is experienced with protecting ePHI and partnering with covered entities as a business associate.
Our healthcare cybersecurity solutions include:
- Real-time 24×7 monitoring
- Vulnerability scanning and management
- Phishing exercises and education
- Anti-malware solutions
- Firewall management
- Multi-Factor Authentication
- Single Sign-on solutions
- Security Hardware support
- Patch management
- Vendor management
IT Outsourcing
We’ll work with you to develop an IT outsourcing plan that aligns with your business objectives. Whether you choose to offload all or part of your IT functions, you can depend on our expert team to offer professional services that mesh with your current operations.
A few of our IT outsourcing capabilities include:
- Desktop support
- Network management
- IT vendor management
- Cloud computing
24/7 Service Desk
Prelude can provide around-the-clock service desk support. Our analysts can handle all your IT problems and service requests, resolving over half the calls without escalating to higher support levels. We offer convenience to your organization by providing multiple ways to request service, including email, a self-service portal and phone call. We also offer a VIP line for your staff that require an expedited response to clinical or other issues. Prelude understands the impact to patient care when technology fails.
Cloud Computing
As a Microsoft Partner, Prelude has the expertise to help you optimize your IT investments that involve Microsoft’s cloud services. We can support private and public cloud computing to assist with your organization’s unique needs and processes. If you need assistance building your cloud infrastructure or ongoing support, you can rely on our IT experts.
Hardware and Software Support
Prelude can help with a variety of hardware and software needs, supporting your:
- Networks
- Desktops
- Laptops
- Mobile devices
- Printers
We specialize in performance optimization, so we can ensure your software is up to date. Our team will also help you find the right equipment for your operations so you can depend on it to run efficiently every time you use it.
Network Management
Your network is critical to communication, data sharing and other essential processes within your healthcare organization. Prelude offers the network management solutions you need to ensure the stability and security of your network so all of your IT services are supported and available. We can install and manage various network components, such as:
- Network switches
- Routers
- Firewalls
- Wireless networks
Enterprise Reporting
Prelude can integrate enterprise reporting into your framework, providing information about business performance metrics so you can make more informed decisions about your healthcare organization. With Prelude’s Enterprise Reporting (PER) system, you can receive comprehensive reporting for enhanced business intelligence.
Software Development
Our in-house software development group will partner with you to create solutions that improve your processes for greater productivity and growth. We have access to a wealth of expertise and the latest tools to provide innovative and comprehensive IT solutions.
Benefits of Our Healthcare IT Support Services
Prelude has been supporting the IT needs of healthcare organizations for over 25 years. We offer robust and responsive IT support to address your organization’s requirements.
Security
We strive to provide the highest degree of reliability and security so you can trust your healthcare organization is in capable hands. A licensed CPA firm audits Prelude yearly against the SSAE 18 SOC 2 standards to ensure we have appropriate security and confidentiality standards in place.
Technical Expertise
Our trained IT experts are passionate about customer service and ensuring you receive the assistance your organization requires. Our team of subject matter experts will help you quickly identify improvement opportunities and implement solutions that improve the performance of your IT investments.
Competitive Advantage
Our professional IT services enable you to gain competitive advantages by:
- Streamlining and standardizing your IT processes
- Minimizing downtime
- Enhancing cybersecurity
- Improving productivity
- Enabling business growth
Contact Us for Dependable, Affordable, and Comprehensive IT Services
Prelude is here to enable your healthcare organization to optimize your IT investments for greater efficiency, security, productivity and profitability. Contact us today to discuss your IT needs.